Content moderation platform

I spearheaded the architecture and development of a complex, event-based fraud detection system for:

• Keyword detection: Identifying suspicious or malicious words and phrases within user-submitted data.

• Account takeover prevention: Proactively protecting user accounts from unauthorized access.

• Identity verification: Verifying users are who they claim to be.

• Risk monitoring: Continuously assessing potential threats and vulnerabilities.

• Compliance case management: Streamlining the handling of regulatory issues.

• Crisis management: Effectively responding to critical incidents.
  

This system adhered to a strict compliance framework, including national and international regulations like GDPR, CRA, IRS, FCC, OFAC, and FINTRAC.

A game-changer in this suite of products was the intuitive GUI that empowered our customer teams to manage their own security rules. Instead of submitting engineering requests into sprints, they could directly adjust the conditions for monitoring, flagging, and reviewing malicious activity. This enabled real-time threat response, significantly improving security posture and allowing us to respond more effectively during crises.

Key improvements:

• Increased agility: Customers proactively manage security rules, reducing dependence on engineering resources.

• Enhanced responsiveness: Real-time adjustments to monitoring criteria allow for immediate threat response.

• Improved compliance: System adheres to strict regulations, minimizing legal and financial risks.

• Infinite customizability: Designed to react to the fluidity and creativity of bad actors, crises, and requisite organizational changes within the company.

Overall, this innovative system empowers both the company and our customers to proactively manage risk, safety and compliance.